We will:

• Answer all enquiries by letter or by e-mail within 10 working days or explain why a reply may take longer
  
• Offer advice on our collections and how to access them
  
• Perform quick, specific searches of records for free including
  • Church and cemetery registers-event at a specfic church/cemetery on a precise date (or if date of death known)
  • Directories- an entry for one individual address in oen electoral register.
  • Maps-one area on one map for a particular date/edition
  • Probate index-an entry for one person within a two year period
    
• Undertake, quick, specific searches that take no longer than 15 minutes for all other original archives that we hold, free of charge. This includes schools, hospital, asylum and workhouse registers
  
• Make prints from our microfilms of church registers for a fee of £2.50 when you know the specific church and precise date
  
• Provide a copy from our vehicle registration records for a fee of £5.00 when you provide the vehicle registration

We will not:

• Undertake searches of Manchester Cathedral registers but you are welcome to use our microfilm print service to order copies (see above)
  
• Undertake searches of newspapers
  
• Carry out detailed research. For longer research you will need to visit in person or employ a record agent. A paid service at a cost of £25 per hour, is available for searches within Prestwich Asylum records.
  
• Undertake more than 1 search on behalf of the same person within a twelve month period.